Booking terms and conditions for MAINIOT MAJAT Holiday Apartments

The following terms and conditions will be accepted by both parties, guest and owner, when the guest has made the reservation.

Before making a reservation, the customer shall be responsible for reading the instructions for
making the reservation and the description of lodgings.

RESERVATION AND PAYMENT

  1. A reservation is confirmed when a deposit of 30 % of the price of the renting has been paid by the due date.
  2. The final payment must be made, at the latest, 6 weeks prior to the beginning of the stay.
  3. If the reservation is done in the window of the 42 days prior the beginning of the stay, the total amoun t of the renting price is asked at the moment of the reservation.
  4. The payment can be made by bank transfer or via PayPal (with commission)

CANCELLATION

  1. A non-payment is not a cancellation.
  2. If the payment is not made at the due date, MAINIOT MAJAT Holiday Apartments has the right to cancel the reservation.
  3. Any cancellation must be sent to MAINIOT MAJAT Holiday Apartments in writing (by e-mail to lapinsatu8@gmail.com)
  4. If a reservation is cancelled 42 days or more prior to the beginning of the renting period, the payment will be refunded in full after deductions for the deposit (30%)
  5. If a reservation is cancelled less than 42 days prior to the beginning of the accommodation period, the full payment will be charged.
  6. Please, check the coverage of your travel insurance in case of trip cancellation.

TRAVEL RESTRICTIONS DUE TO THE COVID-19 EPIDEMIA

The guest does not have the right to deviate from the booking terms and conditions and does not have the right to cancel their booking on the basis that the guest who made the booking or the lodgers are not able to arrive at the lodgings at the booked arrival time as a result of the travel restrictions imposed by Finland or the country of departure as a result of the COVID-19 epidemic. Travel restrictions do not count as “Force Majeure” events/circumstances, as international/national travel restrictions which are due to the COVID-19 epidemic are not unforeseen. In this situation, the guest's cancellation and no-shows will be subject to the standard booking terms and conditions.

The above also applies in the event, that the guests or the lodgers cannot enter Finland due to the cancellation of flights or changes in schedules. Flights may be cancelled and rescheduled due to the COVID-19 epidemic and are not “Force Majeure” events/circumstances as these circumstances are not an unforeseen situation..

ATTENTION!

In accordance with government guidelines to minimize transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.



PASSENGERS CARD

Mainiot Majat will send you , after the reservation is made, a PASSENGERS CARD FORM, that has to be completed and send back via mail to the Property, at least one day before your arrival.

This paper is compulsory and requested from the Authorities.

You can read more details about this following this link:



LINEN AND TOWELS

Linen and towels are always extra, and the cost is 18€/person/stay

Customer must use linen in bed and it is prohibited to use sleeping bags in the apartment.

FINAL CLEANING

Final cleaning is included in the renting price of Onnenaika and Onnela

The apartments have cleaning products and toilet paper at your disposal.

KEYS

The keys will be in a safety key box , close to the entrance door of each apartment.

The key code will be sent a few days before the start of the accommodation.

Details about the use of the safety box will be sent to the guest.

The person who made the booking is responsible for the keys. In case of lost, the guest will be charged of 50 euro.


STAYING IN THE APARTMENT

Smoking is prohibited inside all the apartments.

Check in from 16.00 Check out until 12.00

If the guest need an early check in or a late check out, this has to be agreed with the owner, and it depends on the reservation calendar.

  • It is expected that the customer will behave with good manners while staying in the holiday apartments
  • If the guest, for some reasons, moves the furniture , this must be returned to its original place.
  • Any camping (caravans, tents) or use of extra hired equipment (for example bath tubs) is prohibited in the area of the apartment.
  • he maximum number of guests per apartment is the one permitted on the description. It is prohibited to exceed it.
  • Pets are allowed ONLY ONE PET /apartment.
  • An extra fee is asked, and it is 25 euro/pet/booking
  • FIREWOOD: The fire wood is included in the renting price of every apartment.
  • WI-FI : Free WI –FI is available in each apartment.
  • If on-call services are required for a reason brought on by a guest, non dependent on the service itself (i.e. key lost or other reasons), a compensation of 50 euro will be charged from the person in charge of the maintenance.

DAMAGES AND COMPLAINTS

Any objection and complaints regarding the apartment, has to be done immediately once the cause for them arises , and addressed to the owner or custodian of the apartment. The guest is obliged to immediately inform the owner/custodian of the apartment of any damage caused.

Upon departure, the guest shall be liable to make sure that the windows of the lodgings are closed and the doors locked.

After the departure of the guest, the custodian will immediately check the property. In case of damages, photos will be taken and the guest will be asked for compensating, in full, for damages caused to the apartment or its furnishings.

We recommend that lodgers take out personal travel insurance to compensate damages caused by them.


Right to change prices

Mainiot Majat Holiday Apartments reserves the right to correct errors in price information before the conclusion of the contract.

Mainiot Majat Holiday Apartments shall not be bound by an error in the listed price if the price is so clearly erroneous that it is reasonable to expect the customer
to notice it.

Such a s a situation where the difference between the listed price and the actual price is substantially large or whenthe erroneous price can be considered exceptionally low compared to the general price level.




HOUSING SERVICE

It is provided by TMI MATTI LAITINEN